When a positive exchange between a brand and customers becomes quantifiable metrics it encourages brand to provide better service customer service to do a better job and consumers to actively show their gratitude.
There's an adage that is an apt description of the new dynamic at work...
The companies that make meaningful contributions while also listening to the...
Work with your competitors when the interest of the community and planet are...
Social technology gives leaders a vital new platform with which to connect...
Find the human in the technology. The currency marketers trade in has not...
Non-profits must become deeply engaged in the ways that their donor...
Like all technology social media is neutral but is best put to work in the...
Social media is not about the exploitation of technology but service to...
Refuse to accept the belief that your professional relevance career success...
I try to avoid saying anything positive about any presidential candidate for...
What none of the critics positive or negative grasped was that 'The...
I try to make the good days great and take something positive from the days...
The influence of blogging is overall a very positive force in the media.
Women were freed from positive duties when they could not perform them but...
Measurements of the specific ionization of both the positive and negative...
The deaf community is hungry to see itself in the most positive way.
A buoyant positive approach to the game is as basic as a sound swing.
When you're growing up it's always nice to have someone you can relate and...